Ready to LEVEL UP Your Knowledge?

2025 Keynote

Phil Gwoke

As an internationally recognized speaker, Phil has spoken in 47 different states and four continents to over a quarter of a million people. He continues to inspire audiences with valuable insights that are the result of working with people for over 25 years as a high school teacher, college admissions professional, marketing coordinator, corporate trainer, and even small business owner. He is a mentor and consultant to young entrepreneurs and employs his diverse background and skill set as the CEO of the BridgeWorks team. Phil brings his unique humor, experiences, research, and generational expertise to every keynote, workshop, and training session he delivers. He is a firm believer that with the proper motivation, training, and support system, members of any generation are capable of remarkable accomplishments. With his down-to-earth, relatable style, and dedication to presenting research in a digestible, entertaining way, Phil has become a fast favorite with audiences around the country both virtually and in person.

Phil is a firm believer that with the proper motivation, training, and support system, members of any generation are capable of remarkable accomplishments.

2025 Break Out Session:

Boost Your Ability to Bounce Back, Grow, and Thrive

Amy Delisio

Amy is a leader in sales, marketing, and management with over 30 years of experience in the multifamily industry. She’s led from every angle in operations, marketing, training, and asset management while holding senior leadership roles with some of the industry’s most respected companies.
Now, as a popular national speaker, team builder, and Apartment All Star, Amy defines her offerings in three words: Motivate, Inspire, and Educate. She’s not just building training and leadership programs from scratch; she’s transformed the performance of countless teams, creating lasting results.
Amy travels nationally to inspire with her thought-provoking programs and motivate audiences with her proven strategies, creativity, and real-life perspective. This is an ideal alignment because she brings decades of experience in building strong, resilient teams that prioritize both mental health and wellness alongside productivity. Amy challenges the status quo and energizes everyone to reach breakthrough results by being curious, taking risks, and actively moving toward becoming their best selves. Along with her vast experience, Amy's degree in Business Administration, combined with her certification in Mental Health First Aid, provides the ideal blend of real-life scenarios and people-first leadership. Her programs are interactive and relevant, shifting mindsets and leaving teams inspired and motivated to drive positive change. When she’s not inspiring leaders or motivating teams, she’s probably on an early morning trail walk with her dog, working in the garden, or cheering on her son's sports team with the same passion she brings to the stage

2025 Panel

The Evolution of Multifamily: The Economic Impact of Self-Service Technologies on Operations 

Tour 24's Dorota Firek, WinnResidential's Morgan Miller and South Oxford's Kate LaVigne

Self-service is no longer a perk—it’s the new standard. From online leasing and digital rent payments to AI-powered tools and self-guided tours, today’s renters expect seamless, tech-driven experiences that put them in control. For operators, these innovations aren’t just about convenience—they’re about efficiency, cost savings, and long-term resilience.

In this session, industry leaders will share how self-service technologies are transforming multifamily operations, boosting team efficiency, and elevating resident satisfaction. Through real-world case studies and proven adoption strategies, you’ll gain practical insights on building the business case for new technology, overcoming hurdles to team buy-in, and positioning your organization as a future-ready leader.

What you’ll learn:

-How self-service tools are driving revenue growth and operational efficiency

-Strategies to overcome adoption challenges and resistance to change

-Real success stories from companies leading the way in self-guided tours, AI, and digital automation

-How to leverage tech adoption to strengthen your brand and resident experience

Join us to explore the intersection of innovation and operations—and learn how to evolve your business for the next era of multifamily.

NEW THIS YEAR!

KNOWLEDGE BARS

15-20 Minute fast paced Educational Nuggets for those wanting to get information fast. Attend 3 for a CEC. Schedule of topics coming soon!